At Sambhav Villas, we understand that plans may change. This Cancellation and Refund Policy outlines the terms for cancellations, modifications, and refunds. Please review this policy carefully before making a booking.
1. Cancellation Policy
Standard Cancellation: If a guest wishes to cancel their reservation, they must notify us at least 14 days before the check-in date to avoid a cancellation fee. Cancellations made within this period may be eligible for a full refund, subject to any processing fees.
Late Cancellations: Cancellations made less than 7 days before the check-in date will incur a 10% cancellation fee. In this case, only a partial refund may be issued.
No-Show Policy: If a guest does not arrive on the check-in date and has not provided prior notice, the reservation will be considered a “no-show” and will be canceled without a refund.
2. Refund Policy
Refund eligibility depends on the timing of the cancellation:
Full Refund: Guests who cancel within the acceptable cancellation window (7 days before check-in) may receive a full refund, less any applicable processing fees.
Partial Refund: For cancellations outside the standard window, a partial refund may be provided, based on our discretion and any applicable charges.
No Refund: No refunds will be issued for cancellations made on or after the check-in date, for no-shows, or for early departures.
3. Modification of Reservation
Changes to Dates: Guests may request changes to their reservation dates subject to availability. If changes are made 14 days before the check-in date, any differences in rates may apply, and additional charges may be incurred.
Transfer of Reservation: In certain cases, guests may transfer their reservation to another individual with prior approval from Sambhav Villas. Additional fees may apply.
4. Payment and Processing Fees
Any processing fees charged by our payment provider are non-refundable. Refunds may be subject to an administrative fee to cover processing costs.
5. Special Offers and Promotions
Reservations booked under special promotions or discounted rates may have different cancellation terms. Please refer to the specific terms of the offer at the time of booking.
6. Force Majeure
In the event of natural disasters, pandemics, or other unforeseeable events outside our control, Sambhav Villas reserves the right to offer a refund or rebooking based on availability and circumstances.
Contact us directly for assistance in such cases.
7. How to Cancel
To cancel a reservation, please contact us at:
Phone: 9773389009
Email: booking@sambhavvillas.com
Please include your booking reference number and reason for cancellation. We will confirm the cancellation and any applicable refund within 14 business days.
The Refund is approved it will be processed to you within 14 business days